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Observatory of Audiences of Cultural Heritage of Catalonia

The audience is one of the reasons why museums and heritage facilities exist, as institutions open to society with the mandate to generate knowledge, stimulate education and collaborate in the enjoyment of the population of Catalonia and those who visit us.

In Catalonia there are more than 600 museums, collections and interpretation centres, as well as dozens of visitable monuments. The Observatory of Audiences of Cultural Heritage of Catalonia (OPPCC) aims to support the museums and heritage centres of Catalonia in their relationship with their audiences, as well as the public administrations and private agents that safeguard and manage the heritage.

Museu de Lleida | © Santi Iglesias
Museu de Lleida | © Santi Iglesias

The Observatory’s Objective

The OPPCC aims to support museums and heritage institutions, as well as public administrations and private stakeholders involved in heritage in Catalonia, in their relationship with audiences, in order to contribute to improving museum planning and management through research and training.

Our Mission

The mission of the Observatory of Audiences of the Cultural Heritage of Catalonia is to contribute to the excellence of museums and heritage in their relationships with audiences, users, and stakeholders, with the goal of fostering the development of the social use of cultural heritage, both in quantity and quality.

The OPPCC works towards a society that expands its horizons thanks to museums and heritage institutions connected with their audiences and their communities.

Highlights

Destacat 1

Destacat 2

Conferences and activities See more 

Finished
Current
2025 Conference – Understanding New Hybrid Audiences. Digital and On-Site Coexistence in Museums
07.28.2025 | 12:22 pm
The cultural heritage audiences OPPCC ACTIVITIES SEMINARS
Finished
Current
2024 Conference - Expository texts focused on audiences. Evaluation at the service of content transmission
11.06.2024 | 02:24 pm
The cultural heritage audiences OPPCC ACTIVITIES SEMINARS
Finished
Current
2023 Conference - Audience development. Tools to attract new audiences
10.24.2023
The cultural heritage audiences OPPCC ACTIVITIES SEMINARS

Resources See more 

Observatory Strategic Plan

In the management models of museums and heritage entities, 3 main areas are distinguished:

  • Collections Management
    Audience Management
    Resource Management

The OPPCC mainly offers services related to the management of the public, such as the mediation and reception of heritage by the public.

The OPPCC also wants to offer services related to resource management, such as financing and human resources; as well as communication of museums and heritage facilities, through training actions for professionals. The Strategic Plan of the Observatory of the Publics of Cultural Heritage includes its operating framework: its theoretical bases as well as the programs it develops.